Specialist. Committed. Local.

Leading Letting Agents in Chester — On average our landlords get 10% more rent than those who self-manage.

We know that by managing your rental property, we are looking after your number one asset, and so we ensure it’s looked after with a level of care and attention we would if it were our own. We’ve been letting properties in Chester & North Wales for over 23 years, so you know you’re in good hands. The team at Jordan and Halstead are proud to be part of the Chester community. All our staff live in, and love the area, and know the property market here inside out, meaning we have unbeatable local knowledge and contacts. We also work across the Flintshire and North Wales area, as well as Wilmslow and South Manchester, bringing our signature service to landlords and tenants across the North West.

We have managed to grow over the past 10 years to be the number one agent of choice in the local area. Jordan and Halstead now manages in excess of 1,000 properties and provides guaranteed rent to landlords of over £8,400,000 per annum, and manage over £150,000,000 of property. Our staff are fully ARLA trained and regularly attend courses to ensure they are up to date with the latest legislation. We are also a member of NALS and The Property Ombudsman with full client money protection, so landlords and tenants can be certain that their money is safe with us. Our team are passionate about property and understand the market in the local area perfectly. Using this level of specialised knowledge, we can help get you the best value out of your home and ensure it is an effective investment for years to come.

We are passionate about what we do, and love helping tenants and landlords alike find the perfect property for them. Whether its a luxury city apartment, family home in the country or anything in between, when you let your property with Jordan & Halstead, you’ll always get access to our experienced team and our signature level of service. We are dedicated to always giving honest and expert advice to our landlords, whether it’s about a valuation, how best to market your property, how to improve the energy efficiency of your property or anything else that might be significant to you and your property. We understand that for most people, their rental property is their biggest investment, so it’s immeasurably important that it works well for you and provides you with the ROI you expect.

  • Dan
    Dan
    19:00 03 Aug 19
    For my feedback I give you authority to cut and paste it for me! Review: I cannot praise Dan highly enough for going the 'extra mile' when helping us check out the details for a house which was over 200+ miles away. He took a brilliant video which ‘brought the house to life’ and was honest with all the answers to our questions. Our disappointment is that we are not buying the property and continuing to work with Dan -on seeing the property everything he had sent us, and told us, fell into place, it just wasn't quite right for us. Many thanks Dan please find us some more houses! Verified feedback from P Midgley 27/7/19
    Barry Goodchild
    Barry Goodchild
    10:52 26 Jun 19
    I am writing this review on behalf of myself and my partner, Donna. Our property was originally handled by another agent who one hour before our first viewing decide to inform us they were cancelling. We contacted JH Local who were now handling the property and made arrangements with their representative Katie Jenkins to still be able to view on the same day. Katie and the JH Local team have been absolutely fantastic and have kept us informed of everything all the way through. An extra special thanks goes out to Katie who was answering our questions late evening and at weekends. Definitely someone who believes in going that extra mile for her clients.
    Jake Scott
    Jake Scott
    20:36 17 Jun 19
    I am pleased to say my experience with JH local was positive. Daniel & Cameron were both very approachable and efficient when dealing with queries and helped speed the process by chasing solicitors. I would recommend others to use their services.
    Dean Sykes
    Dean Sykes
    14:37 13 Jun 19
    Recently we contacted Katie from Jordan & Halstead with the intention to lease a property in Chester. As we are relocating from London, there have been time constraints on our side to which Katie was incredibly courteous and accommodating. As it happens, the house was described exactly as it presents with the pictures a true representation of the property. It puts a real smile on my face working with an honest, genuine professional in Katie... Highly recommended.
    Gary H
    Gary H
    09:30 06 Jun 19
    I cannot fault the team at JH local Chester. The team guided my brother and myself in the disposal of our late mothers property. Nothing was too much trouble for them and they dealt with the difficulties encountered along the way in the property disposal. Their marketing strategy was excellent and on point The manager Mr Daniel Lawrence kept in contact and gave regular updates to keep my brother and myself constantly informed during the sale and disposal process. Use them in confidence. I would definitely use their services again
    Zoe Mairs
    Zoe Mairs
    19:50 23 May 19
    I cannot thank Katie enough for all of her help in renting my first flat. Having just left uni, I was really nervous about the process, as I have only ever let through student housing before. But Katie was so helpful and reassuring. She answered all of my questions and helped me throughout the referencing process to ensure that I was informed throughout! Thank you so much Katie, you have made the experience so stress free!!
    Hannah Heath
    Hannah Heath
    18:39 22 May 19
    JH local provided excellent service. They were enthusiastic about my property and went over and above in organising a sale. I felt that I was their priority the whole time, which is very important when selling your largest investment! They were professional, yet approachable, and I felt that I could trust them with representing my property appropriately. I would strongly recommend JH Local to anyone wanting to sell a house. Particular thanks go to Adam and Cameron who constantly kept me in the loop and exceeded my expectations.
    See All Reviews
  • Landlord Keys

    Why landlords love J&H

    Rent on time is our unique service for landlords. The bane of your life is probably chasing rent, and getting paid late (or not at all!) by your clients. If you let your property out with us you will be paid by us, on time, every month. We will deal with the late payers, meaning you can relax and know that you will always get your money in the bank!

    Letting out your property with Jordan & Halstead means…

    • Inspections every 6 months & detailed reports
    • Rent guaranteed with ‘rent on time’
    • 24 hour helpline for tenants
    • Guaranteed call out within 48 hours of reporting an issue
    • Your own property account manager
    • Heavy investment in marketing your property
    • Professional photography
    • Video tours
    • Annual caretaking of safety certificates and reports
    • Online ‘report a maintenance issue’ option

    Marketing Your Property With Jordan and Halstead

    We offer free, accurate and honest valuations to ensure you’re getting the most out of your rental property. As an experienced team, we are always staying informed and up-to-date about the local market so that we can give you the best possible advice when it comes to your valuation. We can also give you our expert advice on how to improve the value of your property, and won’t ever advise you to do something that won’t give you the ROI you’re looking for, even if it might increase the overall value of the property. When you get a valuation for your property with Jordan and Halstead, you can be sure that we will do everything to get the best possible value and tenants for you.

    As locals to the area, we know how to get the best results for our landlords in the Chester, Wrexham, Manchester and Liverpool areas, and have strong business links with companies in the local area, such as Chester Hospital, Bank of America, BL, Shell and Unilever, meaning we can secure a reliable tenant quickly and efficiently. We have close contacts with various relocation companies in the area as well as with local businesses to be able to offer our customers discounts. We take full property particulars to help put together comprehensive property descriptions, and our properties are all sent out on weekly mailings.

    However, 85% of tenant leads now come from online platforms, and with online property agents now increasing in popularity we have significantly invested into optimising our marketing process for the changing property market, to make sure we continue to get the best results for our landlords. All of our properties have online coverage on property portals including Rightmove and Zoopla, and we use professional photographers to make all of our listings stand out in the crowd, as well as creating video tours for the homes we advertise. We also make sure our listings have comprehensive property descriptions, as well as floorplans attached so that potential tenants have all the information they need straight away.

    When it comes to marketing our properties, we make it a point to spend more money and time on marketing your property than any of our competitors. We aim for the ‘best of both worlds’ approach, combining our local expert property managers with web marketing experts to make sure that your property is getting noticed by all of the right people.

    Jordan & Halstead Keys

    How Do We Market Your Property?

    85% of tenant leads now come from online platforms, and with online property agents now increasing in popularity we have significantly invested into optimising our marketing process for the changing property market, to make sure we continue to get the best results for our landlords.

    First impressions matter, so we always make sure that the first time tenants see your property, they are impressed. We create desirable, comprehensive listings on our own website and on property portals to help make you stand out. By showing off the great value of your home straight away, we can also attract the best possible tenants and help get the best value out of your property.

    All of our properties have online coverage on property portals including Rightmove and Zoopla, and we use professional photographers to make all of our listings stand out in the crowd, as well as creating video tours for the homes we advertise. We also make sure our listings have comprehensive property descriptions, as well as floorplans attached so that potential tenants have all the information they need straight away.

    When it comes to marketing our properties, we make it a point to spend more money and time on marketing your property than any of our competitors. This ensures that your property is attracting high quality tenants and reaching everyone who needs to see it, helping you let your property as quickly as possible, with great tenants that are clean, considerate of your property and won’t have any trouble paying their rent. We aim for the ‘best of both worlds’ approach, combining our local expert property managers with web marketing experts to make sure that your property is getting noticed by all of the right people.

    Property Management

    We understand that owning a rental property is a huge investment and commitment of time and money, and while we’re passionate about helping people find dream homes, we know that not everyone is! When you manage a property with Jordan & Halstead, you can stop worrying about your investment, and simply let us take care of it. Whether it’s partial or full-service property management you require, Jordan & Halstead are always here to help, so that you can get back to doing the things you love instead of worrying about repairs and maintenance, referencing tenants and chasing rent.

    Property management services are perfect for landlords with a growing portfolio who find they don’t have time to carry out all of their responsibilities for all of their properties, landlords who don’t want to spend time and effort on their property and would rather have someone else take care of it, and landlords who live far away from their properties or abroad can all make use of our dedicated property management services.

    When you manage a property with Jordan & Halstead, you’ll get a dedicated account manager who will act as a point of contact for everything to do with your property, and who understands your property inside and out. We treat every landlord as if you’re our only one. You can expect undivided attention and service when you let your property with us, including the thorough day-to-day property maintenance which keeps your asset in first class condition. We pride ourselves on our attention to detail, and any work required will be through selected, high quality, local contractors who have been thoroughly vetted by us and monitored regularly.

    When you become a landlord with us, you gain access to our unbeatable wealth of local knowledge and contacts, as well as your own property account manager. We carry out property inspections every six months to make sure everything is working as it should for you and your tenants, as well as taking care of safety certificates and reports.

    We also provide a great service to your tenants, including a 24 hour tenant helpline, options to report a maintenance issue online and a guaranteed 48 hour call out when reporting an issue. Keeping your property pristine and making sure your tenants are happy is key to making the most of your rental property, and at Jordan and Halstead we are committed to making your rental property work for you. We’ll act as a mediator between tenants and landlords to help ensure you have a positive and mutually beneficial relationship, throughout the tenancy, and that both landlords and tenants are happy and comfortable in their home. This ensures that both parties are getting the best out of the property, creating better profit for the landlord and a comfortable, happy home for the tenants.

    Rent on Time

    Rent on Time is a service unique to Jordan and Halstead. Chasing rent, and getting paid late, or not at all, by tenants is one of the most difficult issues to navigate as a landlord. When you let your property out with Jordan and Halstead you are paid by us, on time, every month. We deal with the late payers for you, and continue to pay you until the point of vacant possession, even if this is after the tenancy end date. We are also responsible for taking tenants to court if required, with all legal fees being paid for by us, meaning you can relax and know that you will always get your money in the bank!

    rent on time logo
    rent on time

    Our Rent On Time service ensures that landlords have:

    • Income security, as your monthly rental payments are safeguarded and guaranteed by Jordan & Halstead.
    • Tenants that are fully checked and referenced, to reduce the likelihood of tenants having issues paying rent on time every month.
    • Full rental income even if issues with tenants do arise, as Rent on Time covers you all the way through the eviction process, until the point of vacant possession.
    • Financial security in the case of legal proceedings, as we will not only continue to pay rent to landlords, but also to cover any legal expenses that are incurred as part of the eviction process or court proceedings.
    • Access to a team of property and legal experts who can handle income disputes, late rental payments and the eviction process if necessary.
    • An independent party managing tenant deposits, to protect landlords in case of a dispute.
    • A team that will handle all communication with tenants regarding rental payments, late payments and eviction notices.
    • No delays in payment of rent every month, so no risk of disruption to your cash flow, even if tenants pay late or not at all.

    Insurance

    You may want to get specialist insurance when renting out your home or property. Let Alliance Ltd. is trusted a provider of tenants contents, landlords buildings, and contents insurance. At Jordan and Halstead, we don’t offer insurance advice or recommend certain policies to our landlords, and alternative insurance policies can be easily organised by you.

    When applying with Let Alliance, there are no paper application forms and you will receive confirmation directly from about the new insurance policy, making it a quick and simple process.

    The Let Alliance policy comes with some fantastic cover options including Nil Excess and Malicious Damage cover, with some of the major benefits including:

    • Up to £2 million sum insured available.
    • Accidental Damage included as standard for buildings, with no additional charge.
    • Up to 90 days unoccupancy.
    • Legal Liability Cover up to £5 million.
    • Up to 20% Loss of Rent.
    • Trace and Access up to £5,000.
    • Malicious Damage by tenant extension available.
    • Comprehensive contents cover up to £50,000 sum insured.
    • Comprehensive contents cover up to £50,000 sum insured.
    • Replacement locks.
    • Variable excess discounts available.
    • Pay monthly policies.
    • Underwritten by UK General Insurance Ltd on behalf of AGEAS.

    Not only this but Let Alliance also provide a Buildings Only cover option and Emergency Assistance policy which are also purchased with Nil Excess if you ever need to claim.

    As a local family lettings business with years of experience managing properties in Chester, Wrexham and Liverpool, we have the knowledge, expertise and connections to get the most out of your rental property. When you rent out your property with us, you’ll receive the highest quality of care and service from our experienced team. If you’re interested in renting out your property with us, book a free valuation now, or contact one of our offices to see how we can get the best value from your property.

    You may also be interested in…

    Property Management

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    Marketing

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    Insurance

    Get to know the benefits of a Let Alliance policy.

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    Rent on Time

    Imagine 100% of your rent, on time, every time.

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    Landlord Checklist

    Designed to help you make the most out of your assets.

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    Testimonials

    Read some of our testimonials

    Find out more
    "The service my family and I received from the team was outstanding, helping us through every stage of buying our new family home. 10/10 service from the J&H team thankyou!"
    Lorna Bailey, Chester Homeowner
    View more testimonials

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