Specialist. Committed. Local.

Leading Letting Agents in Chester — On average our landlords get 10% more rent than those who self-manage.

We know that by managing your rental property, we are looking after your number one asset, and so we ensure it’s looked after with a level of care and attention we would if it were our own. We’ve been letting properties in Chester & North Wales for over 23 years, so you know you’re in good hands. The team at Jordan and Halstead are proud to be part of the Chester community. All our staff live in, and love the area, and know the property market here inside out, meaning we have unbeatable local knowledge and contacts.

We have managed to grow over the past 10 years to be the number one agent of choice in the local area. Jordan and Halstead now manages in excess of 1,000 properties and provides guaranteed rent to landlords of over £8,400,000 per annum, and manage over £150,000,000 of property. Our staff are fully ARLA trained and regularly attend courses to ensure they are up to date with the latest legislation. We are also a member of NALS and The Property Ombudsman with full client money protection, so landlords and tenants can be certain that their money is safe with us.

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  • 4.8/5

Independent Service Rating based on 77 verified reviews.

Why landlords love J&H

Rent on time is our unique service for landlords. The bane of your life is probably chasing rent, and getting paid late (or not at all!) by your clients. If you let your property out with us you will be paid by us, on time, every month. We will deal with the late payers, meaning you can relax and know that you will always get your money in the bank!

Letting out your property with Jordan & Halstead means…

  • Inspections every 6 months & detailed reports
  • Rent guaranteed with ‘rent on time’
  • 24 hour helpline for tenants
  • Guaranteed call out within 48 hours of reporting an issue
  • Your own property account manager
  • Heavy investment in marketing your property
  • Professional photography
  • Video tours
  • Annual caretaking of safety certificates and reports
  • Online ‘report a maintenance issue’ option

Marketing Your Property With Jordan and Halstead

We offer free, accurate and honest valuations to ensure you’re getting the most out of your rental property. When you let your property with Jordan and Halstead, you can be sure that we will do everything to get the best value and tenants for you. As locals to the area, we know how to get the best results for our landlords in the Chester, Wrexham, Manchester and Liverpool areas, and have strong business links with companies in the local area, such as Chester Hospital, Bank of America, BL, Shell and Unilever, meaning we can secure a reliable tenant quickly and efficiently. We have close contacts with various relocation companies in the area as well as with local businesses to be able to offer our customers discounts. We take full property particulars to put together comprehensive property descriptions, and our properties are all sent out on weekly mailings.

However, 85% of tenant leads now come from online platforms, and with online property agents now increasing in popularity we have significantly invested into optimising our marketing process for the changing property market, to make sure we continue to get the best results for our landlords. All of our properties have online coverage on property portals including Rightmove and Zoopla, and we use professional photographers to make all of our listings stand out in the crowd, as well as creating video tours for the homes we advertise. We also make sure our listings have comprehensive property descriptions, as well as floorplans attached so that potential tenants have all the information they need straight away.

When it comes to marketing our properties, we make it a point to spend more money and time on marketing your property than any of our competitors. We aim for the ‘best of both worlds’ approach, combining our local expert property managers with web marketing experts to make sure that your property is getting noticed by all of the right people.

Property Management

We treat every landlord as if you’re our only one. You can expect undivided attention and service when you let your property with us, including the thorough day-to-day property maintenance which keeps your asset in first class condition. We pride ourselves on our attention to detail, and any work required will be through selected, high quality, local contractors who have been thoroughly vetted by us and monitored regularly.

When you become a landlord with us, you gain access to our unbeatable wealth of local knowledge and contacts, as well as your own property account manager. We carry out property inspections every six months to make sure everything is working as it should for you and your tenants, as well as taking care of safety certificates and reports.

We also provide a great service to your tenants, including a 24 hour tenant helpline, options to report a maintenance issue online and a guaranteed 48 hour call out when reporting an issue. Keeping your property pristine and making sure your tenants are happy is key to making the most of your rental property, and at Jordan and Halstead we are committed to making your rental property work for you.

Rent on Time

Rent on Time is a service unique to Jordan and Halstead. Chasing rent, and getting paid late, or not at all, by tenants is one of the most difficult issues to navigate as a landlord. When you let your property out with Jordan and Halstead you are paid by us, on time, every month. We deal with the late payers for you, and continue to pay you until the point of vacant possession, even if this is after the tenancy end date. We are also responsible for taking tenants to court if required, with all legal fees being paid for by us, meaning you can relax and know that you will always get your money in the bank!


You may want to get specialist insurance when renting out your home or property. Let Alliance Ltd. is trusted a provider of tenants contents, landlords buildings, and contents insurance. At Jordan and Halstead, we don’t offer insurance advice or recommend certain policies to our landlords, and alternative insurance policies can be easily organised by you.

When applying with Let Alliance, there are no paper application forms and you will receive confirmation directly from about the new insurance policy, making it a quick and simple process.

The Let Alliance policy comes with some fantastic cover options including Nil Excess and Malicious Damage cover, with some of the major benefits including:

  • Up to £2 million sum insured available.
  • Accidental Damage included as standard for buildings, with no additional charge.
  • Up to 90 days unoccupancy.
  • Legal Liability Cover up to £5 million.
  • Up to 20% Loss of Rent.
  • Trace and Access up to £5,000.
  • Malicious Damage by tenant extension available.
  • Comprehensive contents cover up to £50,000 sum insured.
  • Comprehensive contents cover up to £50,000 sum insured.
  • Replacement locks.
  • Variable excess discounts available.
  • Pay monthly policies.
  • Underwritten by UK General Insurance Ltd on behalf of AGEAS.

Not only this but Let Alliance also provide a Buildings Only cover option and Emergency Assistance policy which are also purchased with Nil Excess if you ever need to claim.

As a local family lettings business with years of experience managing properties in Chester, Wrexham and Liverpool, we have the knowledge, expertise and connections to get the most out of your rental property. When you rent out your property with us, you’ll receive the highest quality of care and service from our experienced team. If you’re interested in renting out your property with us, book a free valuation now, or contact one of our offices to see how we can get the best value from your property.

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Read some of our testimonials

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"The service my family and I received from the team was outstanding, helping us through every stage of buying our new family home. 10/10 service from the J&H team thankyou!"
Lorna Bailey, Chester Homeowner
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