Meet Your Team
Andy Halstead
Chief Executive
Andy Halstead is the owner of Jordan and Halstead and also Founder & CEO of Let Alliance, the fastest growing specialist provider of tenant referencing and rent guarantee in the UK.
Previously, Andy was Business Development Director at Towergate Partnership and Sales & Marketing Director of Towergate’s subsidiary Paymentshield.
Prior to this, he was Chief Executive of Erinaceous Insurance Services (now Barbon) and Group Sales & Marketing Director of Erinaceous Group Plc. Andy has over 25 years of management experience within the retail financial services and residential property investment market, overseeing growth and acquisitions across several companies.
T: 01244 500980
Oliver Keeble
Managing Director
Oli started with J&H in August 2013 after spending the previous 6 years as a Property Manager at one of the UK’s leading Residential Block Management specialists. Oli personally managed a demanding portfolio and brought his knowledge and experience to J&H to manage all areas of the branch while expanding the business. As Operations Director of Rent on Time, Oli improved processes to retain high levels of customer service while experiencing huge growth. Oli now oversees the JH group, permanently working to develop the Local and National departments within the business, for the benefit of our customers and partners. Oli gets a real buzz from how close and dedicated the JH team are, with persistence and hard work visible from each member. Outside of work Oli enjoys family time, running marathons and wine.
T: 01244 564005
M: 07739 035561
Jordan Halstead
Managing Director
Starting his career as a school leaver, Jordan was a successful trainee negotiator working for Jordan’s Residential Lettings, a 6 branch letting agent business. In 2009 Jordan acquired the Chester branch of Jordan’s residential lettings and rebranded it as Jordan And Halstead and from then the business has gone from strength to strength. JH local and JH National now manage over 1000 properties and is one of the leading sales agents. In 2011 Jordan co-founded Rent on time Ltd which served letting agents up and down the country providing guaranteed rent collection and this company was sold in 2017 although the service remains one of the companies usp’s. Now Jordan’s main focus is the growth of the JH brands and for JH Local to be the leading Estate agent in the north west and plan to open several branches over the next 3 years. Jordan believes in world class customer service and has a core belief of trying to help others at all times.
M: 07854673680
Chloe Herbert
PA to Directors
With over eight years of administrative experience Chloe brings a wealth of organisation to the JH Team. Chloe has come from a property background with previous roles as a paralegal in a Cardiff law firm for three years and prior to that PA to five directors in a property management business. Whilst being responsible for all management and administration requirements of the director’s, Chloe assists with day to day running of all offices and heads up the recruitment process.
M: 07904237959
Rebecca Rathbone
Finance Manager
After more than 10 years in a finance department at a holiday let company, Bex joined the team in 2017 acting as Finance Administrator for Rent on Time. Bex continues to manage all aspects of finance across the JH group from payroll to landlord/investor payments. Bex’s love for the job is driven on all finances and records being managed to the penny and ensuring customers are paid on time every time. This challenge is made easier working with a close, hardworking and friendly team. Bex takes great pride in her achievements as a “Games Maker” for the London Olympics in 2012 and is now focusing on her studies to become a fully qualified accountant.
T: 01244 564005
Daniel Lawrence
Regional Manager, Property Sales
Following 3 years of corporate estate agency experience, I felt the time was right to take up the challenge and join the JH team. With their passion for the industry and ambition to grow, I am thrilled to bring my knowledge of experiences over to an already thriving team – the future is bright! Outside of work I enjoy getting lost in the mountains, playing rugby, heading to the gym as well as cooking great food.
M: 07725057255
Cameron Luckas
Sales Manager
Cameron is the Sales Manager here at JH Local Chester. Cameron offers an enthusiastic and professional approach and feels there’s never the same day twice in this role, one day he can be out on back to back valuations whilst other’s he can be liaising with current clients ensuring that we are always keeping our service levels to an optimum whilst achieving results swiftly.
Outside of work, Cameron enjoys outdoor activities with friends as well as being a member of the local rugby team.
T: 01244 321080
Tom Allen
Sales Manager, William Gleave, Buckely
I joined William Gleave in May 2013 as a trainee sales negotiator and progressed to valuer and now branch manager. I have good knowledge of the local area having lived in Buckley and the surrounding areas and enjoy meeting new people on a day to day basis and pride myself on being honest and providing the best possible service to our clients.
Outside of work I enjoy playing golf, watching football and spending time with friends and family and the occasional few beers!
T: 01244 543 651
Jill Littler
Sales and Lettings Agent, William Gleave, Buckley
Jill joined William Gleave in 2019 having spent over 22 years working for both corporate and independent estate agents across Cheshire, Wirral and North Wales. She has in depth knowledge of the property market and thoroughly enjoys helping all clients achieve their dream of either selling, buying, letting or renting a property. She is conscious of always providing the highest level of customer service and keeps all clients updated on a regular basis, believing that communication is the key to doing a job thoroughly.
Her calming manner and organisational skills help contribute to the smooth running of the office, whilst her coffee making for clients is legendary!
Outside of work Jill enjoys horse riding, dog walking, music festivals and trying out new flavoured gins.
T: 01244 543651
Iain Gopsill
Mortgage Advisor
Iain is JH’s in-house mortgage adviser and joined the JH team last year after almost 20 years working at NatWest bank. He qualified as a mortgage adviser in 2005 and really enjoys helping people on their journey to getting the keys to their dream home. The house-buying process can be quite daunting, especially when applying for finance, but Iain will be happy to guide you through this, explaining each step of the way. He has access to over 50 different lenders including High Street banks and more specialist providers. As well as helping to find the right mortgage for your house move, Iain can also help to find a better deal on your existing mortgage and look at options for investors looking to finance rental properties.
T: 01244 321080
M: 07904239231
Hannah Whiteside
M.A.R.L.A.
National Team Manager
After spending 4 years working in our sister company Let Alliance, Hannah arrived at JH with a wealth of referencing, rent guarantee and insurance knowledge. Hannah is now working within the JH property management department and is involved in all processes ranging from referencing to deposit release. Hannah is always keen to learn, has a degree in Psychology and has completed her NFOPP in Residential Lettings and Property Management. Passionate about service and people, Hannah tries to extend this personally by socialising and exploring new places.
T: 01244 564005
Stephanie Williams
National Team Leader
Stephanie has recently joined the JH National Team bringing a wealth of customer service and organisation skills from a fast pace career in sales and data reporting. Moving home can have its stresses so Stephanie is focused on ensuring the tenants experience is second to none, from the application stage, right through to the move in.
T: 01244 564005
Gemma Clark
National Lettings Administrator
In 2018 I moved back to Chester, which was my university city and have found a new home at JH national. I have enjoyed applying my existing administrative skills in my current role and expanding my knowledge in lettings and property management. I have spent a number of years in a fast paced customer service role which made JH National the ideal place to develop my career. When I’m not in work I enjoy socialising and bringing my dance degree to the dance floor. This is an exciting time to have joined JH. I look forward growing with the National team.
T: 01244 564005
Nic Adam
National Property Manager
Having spent 3 years building his knowledge base across sales, lettings and property management, Nic narrowed his focus to specialise in property management and joined JH National’s team. He holds customer and client satisfaction in the highest regard, and strives to ensure that tenants are able to enjoy their time living in our properties, and landlords have a stress-free time of renting them out! His ability to retain a standard of organisation even at the busiest times helps him keep the many plates of property management spinning! In his spare time Nic burns off his energy by playing football, but he’s also more than happy to curl up on the sofa in front of a good TV series.
T: 01244 564005
Kathryn O’Brien
Property Manager
After spending 6 years managing property in Australia, in 2016 Kathryn decided to return to sunny UK home soil and joined the JH team to create and develop the JH national department. Kathryn manages the day to day issues faced for our developers and portfolio landlords. Her highly organised and fast pace approach ensures that their investments are managed to the highest of standards, while keeping them updated on their financial positions. Kathryn heads up the JH social committee ensuring that a monthly social event is in the calendar. All of this at the same time as developing her personal property.
T: 01244 564005
Sara Roberts
M.A.R.L.A.
Senior Property Manager
Sara is JH’s longest standing member of the team and has worked in the letting industry for over 20 years. Sara manages the JH local portfolio in Chester, Wrexham and surrounding areas. Sara supplies a top service to Landlords and tenants ensuring that properties are safe and issues are resolved quickly and knows most of our customers on first name terms. Sara manages JH locals approved contractor data base, ensuring that landlords receive the best standard of repairs and renovation at the most competitive prices. Outside of work Sara spends time with her family and two dogs, attends regular Zumba classes, and fits in as many holidays to Ibiza as possible.
T: 01244 321080
M: 07795 182193
Charlotte Jarvis
Property Management Team
In 2013 Charlotte graduated with a 2:1 in Business & Marketing which took her into a Live Chat and Marketing role at MBNA. Bringing a wealth of Customer service experience, Charlotte joined the Rent on Time team in 2016 and is now part of the Property Management team for JH national. Her highly organised and fast pace personality makes Charlotte the perfect person for this role, spinning 100 plates per day. Charlotte loves her job but loves working with the team even more. She is particularly proud of her appearance on the TV show Hollyoaks and her hard work over the years has allowed her to purchase her first home in 2017.
T: 01244 564005
